Tightening the Safety Net: Closing Cracks in Care
At Dialysis Education Services, our mission is to empower healthcare professionals with the tools, knowledge, and connections they need to make a lasting impact. That’s why we launched Tightening the Safety Net: Closing Cracks in Care, a five-week BRN-accredited webinar series designed for those who play a vital role in care transitions, dialysis, and patient support.
This series brings together industry leaders, patient advocates, and seasoned clinicians to explore how we can work together to close the gaps that patients too often fall through. With one session completed and four still to come, now is the perfect time to join us and be part of the conversation. Register for the Series on Zoom
July 30, 2025
Dialysis on Screen: Hollywood’s Impact on Home Treatment Adoption: Keith Edwards, RN, BSN
Keith explored how media portrayals from Steel Magnolias to Fire Country often reinforce outdated stereotypes that discourage home dialysis adoption. He contrasted these dramatizations with real-world advances and offered strategies to change the narrative.
Tightening the Safety Net: Closing Cracks in Care: Veronica Baiz, COO of Herewith Veronica examined how care fragmentation leads to missed diagnoses, treatment errors, and poor follow-up care. She demonstrated how Herewith’s tech-enabled platform builds trust, improves coordination, and supports families caring for loved ones at home.
August 9, 2025
From Compliance to Culture: Tightening the Safety Net Across Healthcare – Michael Morales, CHT, CHBT, CHWS
Michael explored the hidden power of organizational culture in preventing harm. He guided attendees through the four stages of safety culture, from blame-based systems to proactive, generative teams. He showed how leaders and frontline staff alike can move from simple rule-following to truly embedding safety into their daily practice. The discussion covered the real cost of communication breakdowns and missed handoffs, the behavioral and system-level shifts that support lasting change, and why the difference between compliance and culture matters for every healthcare setting.
Be Your Own Best Chance: How to Access All Your Resources – Richard Cabrera, LVN
Through the powerful story of his father’s dialysis journey, Richard illustrated the consequences of delayed referrals, healthcare inequities, and missed opportunities. His presentation served as a call to action for healthcare professionals to empower patients, advocate early, and never assume the system will do it for them. Attendees learned how to recognize red flags in patient care trajectories, guide patients through complex systems to access life-saving resources, and encourage open, proactive dialogue about treatment options and care planning.
August 13, 2025
Prolonging or Avoiding Health Issues Caused by Dietary Choices – Jonathan Diaz, RDN, LD
Jonathan highlighted how the food we eat has a direct and lasting impact on health and longevity. Drawing on his experience as a renal dietitian, he connected poor dietary habits to chronic diseases such as cardiovascular disease, diabetes, and obesity, and offered practical, evidence-based dietary patterns that can prevent or delay these conditions. This interactive session blended science, strategy, and cultural awareness to help healthcare professionals guide patients toward sustainable, healthy choices.
Interview with Danilo B. Concepcion, CBNT, CCHT-A, FNKF
Michael Morales interviewed Danilo Concepcion, a dialysis practitioner since 1975 who began his career as a Navy medic and went on to become a national leader in dialysis care. With five decades of experience spanning clinical practice, technology, research, and administration, Concepcion shared his contributions to dialysis manuals, publications, and his service on national boards and committees that have shaped the profession.
Up Next – August 23, 2025
8:00–9:00 am PST: Navigating the Care Continuum: Enhancing Transitions to Post-Acute Care – Mirna Orihuela, MBA
Seamless transitions of care are critical for patient safety, recovery, and long-term health. Orihuela will guide participants through the continuum of care, emphasizing strategies for coordinated handoffs, effective communication, and the role of post-acute care in improving outcomes.
Topics include:
➤ Defining transitions of care and their role in the healthcare continuum
➤ Communication and care coordination strategies that prevent gaps
➤ Common pitfalls during discharge and how to address them
➤ Best practices in post-acute care for improved outcomes
➤ Lessons learned from successful case studies
9:00–10:00 am PST: Be Your Own Best Chance: How to Access All Your Resources – Dr. Yasir Qazi, LVN
Dr. Yasir Qazi, a leading transplant nephrologist, will share his expertise on the complexities of kidney transplantation, from patient selection and pre-transplant evaluation to post-transplant care. This session will highlight current challenges, innovations, and strategies to improve outcomes for transplant recipients.
August 27, 2025
5:00–7:00 pm PST:
Dialysis Patient Panel – What Do Patients Say About Cracks in Care?
Moderated by Michael Morales, CEO of Dialysis Education Services and Host of Musings with Morales & Veronica Baiz, COO of Herewith
Panelists:
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Jeff Parke, Dialysis Reform Advocate & Advocate for Systemic Change
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Johny Long, Transplant Recipient
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Walid Hamdard, Transplant Recipient
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Justin Pham, PD Patient
Earn Continuing Education Credits
Earn 1 CE per session (2 CEs if you attend both hours on the same date). Attend all remaining sessions to earn up to 4 CEs.
To receive CE credit, you must be logged into the Zoom meeting for at least 50 minutes of each hour.
Polls will be posted in some sessions and we encourage you to participate.
CE certificates will be emailed within 5 business days of the session, and it is your responsibility to keep them for your records.
Be part of the movement to close cracks in care, register today and join us for the next CE webinar.
Register for the Series on Zoom
Explore your potential and make a meaningful impact in healthcare today. If you’re considering a career as a Certified Dialysis Technician or want to learn more about training programs, schedule a free 15-minute informational call with our admin. To hear more inspiring stories and insights from the dialysis field, check out our podcast series, “Musings with Morales“.