Tightening the Safety Net: Closing Cracks in Care
At Dialysis Education Services, our mission is to empower healthcare professionals with the tools, knowledge, and connections they need to make a lasting impact. That’s why we launched Tightening the Safety Net: Closing Cracks in Care, a five-week BRN-accredited webinar series designed for those who play a vital role in care transitions, dialysis, and patient support.
This series brings together industry leaders, patient advocates, and seasoned clinicians to explore how we can work together to close the gaps that patients too often fall through. With one session completed and four still to come, now is the perfect time to join us and be part of the conversation. Register for the Series on Zoom
Session 1 Recap – July 30, 2025
Dialysis on Screen: Hollywood’s Impact on Home Treatment Adoption: Keith Edwards, RN, BSN
Keith explored how media portrayals from Steel Magnolias to Fire Country often reinforce outdated stereotypes that discourage home dialysis adoption. He contrasted these dramatizations with real-world advances and offered strategies to change the narrative.
Tightening the Safety Net: Closing Cracks in Care: Veronica Baiz, COO of Herewith
Veronica examined how care fragmentation leads to missed diagnoses, treatment errors, and poor follow-up care. She demonstrated how Herewith’s tech-enabled platform builds trust, improves coordination, and supports families caring for loved ones at home.
Up Next – August 9, 2025
8:00–9:00 am PST: From Compliance to Culture: Tightening the Safety Net Across Healthcare – Michael Morales, CHT, CHBT, CHWS
Explore the hidden power of organizational culture in preventing harm. Michael will guide attendees through the four stages of safety culture, from blame-based systems to proactive, generative teams. He will show how leaders and frontline staff alike can move from simple rule-following to truly embedding safety into their daily practice. Discussion will cover the real cost of communication breakdowns and missed handoffs, the behavioral and system-level shifts that support lasting change, and why the difference between compliance and culture matters for every healthcare setting.
9:00–10:00 am PST: Be Your Own Best Chance: How to Access All Your Resources – Richard Cabrera, LVN
Through the powerful story of his father’s dialysis journey, Richard will illustrate the consequences of delayed referrals, healthcare inequities, and missed opportunities. This presentation is a call to action for healthcare professionals to empower patients, advocate early, and never assume the system will do it for them. Attendees will learn how to recognize red flags in patient care trajectories, guide patients through complex systems to access life-saving resources, and encourage open, proactive dialogue about treatment options and care planning.
Remaining Schedule
August 13, 2025
5:00–6:00 pm PST: Jonathan Diaz, RDN, LD (Full title to be announced) – Watch Jonathan’s Musings with Morales episode
6:00–7:00 pm PST: Danilo Concepcion, CBNT, CCHT-A, FNKF – Morales Interviews a 50-Year Dialysis Veteran
August 23, 2025
8:00–9:00 am PST: Mirna Orihuela, MBA – Navigating the Care Continuum – Watch Mirna’s Musings with Morales episode
9:00–10:00 am PST: Dr. Yasir Qazi, Transplant Nephrologist (Full title to be announced) – Watch Dr. Qazi’s October 2024 Musings with Morales interview
August 27, 2025
5:00–7:00 pm PST: Dialysis Patient Panel – What Do Patients Say About Cracks in Care? Moderated by Michael Morales, CEO of Dialysis Education Services and Host of Musings with Morales & Veronica Baiz, COO of Herewith
Earn Continuing Education Credits
Earn 1 CE per session (2 CEs if you attend both hours on the same date). Attend all remaining sessions to earn up to 8 CEs.
To receive CE credit, you must be logged into the Zoom meeting for at least 50 minutes of each hour.
Polls will be posted in some sessions and we encourage you to participate.
CE certificates will be emailed within 5 business days of the session, and it is your responsibility to keep them for your records.
Be part of the movement to close cracks in care, register today and join us for the next CE webinar.
Register for the Series on Zoom
Explore your potential and make a meaningful impact in healthcare today. If you’re considering a career as a Certified Dialysis Technician or want to learn more about training programs, schedule a free 15-minute informational call with our admin. To hear more inspiring stories and insights from the dialysis field, check out our podcast series, “Musings with Morales“.